Last updated: 19/01/2026
Welcome to CiviServe (“we”, “our”, “us”).
By using our website and services, you agree to the following Terms & Conditions.
If you do not agree, please do not use our services.
1. Nature of Our Services
CiviServe is a private citizen support office.
We provide administrative assistance including but not limited to:
- Application and form support
- Appointment booking guidance
- Document collection and letter drafting
- Unofficial translations
- Simple tax return guidance (non-accounting)
- Payment assistance with client authorization
- Online and remote services
- Business support (company registration guidance)
- Website creation & digital consulting
We are NOT a government authority and we do not represent any public institution.
2. No Legal or Financial Advice
Our services:
- Do NOT constitute legal advice
- Do NOT constitute accounting or financial advice
- Are provided for guidance and administrative support only
Clients remain responsible for:
- The accuracy of their information
- Final submission of documents
- Compliance with applicable laws
3. Client Responsibilities
You agree to:
- Provide accurate and truthful information
- Submit correct documents on time
- Inform us of any changes related to your case
- Review all documents before submission
CiviServe is not responsible for delays caused by:
- Government authorities
- Incorrect information provided by clients
- Third-party services
4. Payments & Fees
- All fees are agreed in advance
- Payments are non-refundable once service has started
- Additional services may incur extra charges
- Utility or government payments are made only with written authorization
5. Confidentiality & Data Protection
We respect your privacy.
- All personal data is handled confidentially
- Data is used only to process your request
- We comply with GDPR regulations
- We do NOT share data with third parties without consent
6. Online Services
For remote services:
- Communication may occur via email, WhatsApp or phone
- Documents may be exchanged electronically
- You accept the risks of online communication
7. Limitation of Liability
CiviServe is not liable for:
- Government decisions
- Application rejections
- Processing delays
- Technical system errors
- Force majeure events
Our liability is limited to the amount paid for the service.
8. Intellectual Property
All website content (text, logos, images) belongs to CiviServe.
Unauthorized use is prohibited.
9. Changes to Terms
We reserve the right to modify these Terms at any time.
Updated versions will be published on this page.
10. Governing Law
These Terms are governed by the laws of the Republic of Cyprus.
11. Contact Information
For any questions:
📧 Email: info@civiservcy.com
📞 Phone: +357 99 525887
⚠ Legal Disclaimer
CiviServe is a private support office and does not replace official government services.
